Pete Freitag Pete Freitag

Usability vs User Experience

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Here is something I hadn't ever pondered: the tradeoff between usability and user experience:

Freeways are usable, since they take you from A to B in the most effortless way. But they are also utterly boring. A twisting mountain road on the other hand is exiting. But far from usable.

According to Baekdal, we end up with mediocrity if we try to balance usability and user-experience. It's like trying to turn a mountain road into a freeway.

Via: The interaction designers coffee break.


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Usability vs User Experience was first published on June 28, 2006.

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